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Employment Assistance
Your
client can access a variety of employment
and training services through the One-Stop
Career Center system. Here are some tips on
accessing those services for your clients.
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Tips:
>
Use America's Service
Locator to Find the Nearest One-Stop Career Center
> There Are Three Levels of Service
> Make an Appointment for Your Client Ahead of Time
> Go with Your Client to His/Her First Appointment
> Help Your Client Prepare for His/Her First Appointment
> Utilize
the Job Search Resources Offered by One-Stop Career Centers
> Make Sure Your Client Can be Reached Via Phone or Email
> Access One-Stop Services Online
For more detailed information
on One-Stop, scroll down.
Use America's
Service Locator to Find the Nearest One-Stop Career
Center
You can visit www.servicelocator.org
to find your nearest One-Stop Career Center. There
are two types of One-Stop Centers: comprehensive
and affiliate. Comprehensive One-Stop Career Centers
provide access to all the services described here,
either on-site, or through referral. Affiliate
One-Stop Career Centers have some, but not all
of the services available. When helping your client
locate a local One-Stop Career Center, be sure
to look for a comprehensive One-Stop Center. When
using www.servicelocator.org,
all the centers in the area are identified as
comprehensive or affiliate, and you can view the
available services for each center by clicking
on the icon for “Detailed Info” next
to each center listing. When using the toll-free
helpline at 1-877-US2-JOBS (1-877-872-5627) and
TTY: 1-877-TTY-JOBS (1-877-889-5627), to locate
a One-Stop Career Center, be sure to ask for a
comprehensive One-Stop Center.
There
Are Three Levels of Service
One-Stop Career Centers offer three levels of
service: Core, such as eligibility assessment
and job search; Intensive, such as literacy skills
enhancement and job clubs; and Training, such
as on-the-job training and occupational skills
training. Clients are assessed by the local One-Stop
Career Center as to what services they need and
are eligible to receive.
Make an Appointment
for Your Client Ahead of Time
Call your local One-Stop Career Center ahead of
time to make an appointment for your client. To
find the local One-Stop Center nearest you, visit
www.servicelocator.org
or call toll-free 1-877-US2-JOBS or TTY: 1-877-TTY-JOBS
(1-877-889-5627).
Go With Your Client
to His/Her First Appointment
Go with your client to his/her first appointment
if possible. It may be helpful for you to get
a sense of the services available at the center.
Help Your Client Prepare for His/Her First Appointment
Tell your client to bring to the appointment information and documents
related to his/her job history and income (i.e., pay stubs). Important
documents might include a resume, a letter from a previous employer,
or a Reduction In Force (RIF) notice, if applicable. This kind of
documentation helps One-Stop staff determine what services your client
needs and is eligible to receive.
Utilize the Job Search Resources
Offered by One-Stop Career Centers
Your client can get help with a resume or practice interviewing
skills, among other things. Most centers have phones, faxes, printers,
and computers for use by job seekers.
Make
Sure Your Client Can be Reached Via Phone or E-mail
Once your client begins a job search, potential
employers may want to contact him/her. Because
your client may be unreachable by telephone or
e-mail, you could provide that service for him/her.
One-Stop Career Centers may also help by offering
temporary e-mail or voicemail access.
Access One-Stop Services Online
Much of the job search
and labor market information (core services)
that
One-Stop Career Centers offer are available on
the Internet at www.careeronestop.org.
There is also a tool, called the Career One-Stop
Coach, which is available at www.careeronestopcoach.org,
to assist with navigating the Web site.
More detailed information on the One-Stop
Career Center system:
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